Question: How do I make sure the Bell Business Internet Security Pack Browser Helper Objects, needed for the Form Filler and Pop up Blocker services, are enabled in Internet Explorer settings?

Answer: Windows XP SP2 users can verify the Browser Helper Objects by doing the following:

1. Open Internet Explorer and click Tools then Internet Options.
2. Select the Programs tab then click Manage Add-ons..
3. Click Type to organize the entries and look for Browser Helper Objects
4. Under the Publisher column find entries that list Radialpoint Inc or Zero Knowledge Inc.
5. For each Radialpoint entry, select it by clicking its name then ensure Enable is seleted in the Settings section.